Last updated on: November 15, 2023
We at Keder EOOD attach great importance to the protection of your personal information. This privacy policy explains how we collect, use, disclose and protect your information when you use our website. Please read this policy carefully to understand your rights and how we ensure the security of your information.
Kedar EOOD is registered under the Commercial Code of the Republic of Bulgaria with the address: Balchik, 5 Timok Street, UIC BG124047486.
General concepts:
- Personal data – any information that can directly or indirectly identify the person, such as name, address, email, telephone number, financial data, personal identification numbers, genetic information, biometric data and other similar identification elements.
- Processing of personal data – any operation or set of operations which is performed on personal data, whether or not by automated means. These operations may include collection, recording, organisation, structuring, storage, alteration, erasure, transfer, disclosure or other use or combination of personal data.
- Administrator – the person or organization that determines the purposes and means of processing personal data. It assumes responsibility for the collection, storage, management and protection of personal data in accordance with applicable legal provisions on personal data protection.
I. Types of Personal Data We Collect and Process
Cedar Ltd. does not track, collect or use sensitive data related to politics, psychology, race, ethnicity and sexual orientation from its visitors.
- Shopping online at www.kedar.bg – the data that is collected when placing an order through the site is used to issue an accounting document, as well as to carry out the delivery to the address specified by you. The data processed are: name, Surname, Company Name (optional), Address, Postal Code, Telephone, Email Address
- Contact Form – through it you can send any inquiry or feedback to us. The data processed are: Name, Surname, Phone, Email
- Submit a product inquiry – by sending an inquiry about a product on the site, you provide us with the following data: Name, Surname, Phone, Email
- Creating a profile at www.kedar.bg – to create an account, the customer must provide: First Name, Last Name, Username, Email Address, Billing Address and/or Shipping Address, Password. Keder EOOD, as well as third parties, do not have access to the passwords of the created profiles.
- cookies- Cookies, also known as browser cookies, are small text files that are saved on a user's computer or mobile device by websites they visit. These files contain certain information and are used by websites to remember user preferences, improve their experience on subsequent visits and provide personalized services. Cookies can be disabled in your browser settings. It is important to note that disabling cookies may limit some of the functionality of the website.
- Web data analysis – We use Google Analytics to analyze information about site traffic and user behavior. When you visit our website that uses Google Analytics, a cookie is installed on your browser that stores information about your behavior on the site. This information is used by the website to analyze and report on your activities and to provide a better understanding of user traffic and behavior. This information includes data such as the number of visitors, traffic sources, pages visited, length of stay on the site, the country from which you visit the site, your language, etc. It is important to note that this information cannot reveal your identity. You can opt out of the provision of this information to Google Analytics by installing this plug-in in your browser Google Analytics opt-out browser add-on.
II. Purposes for using personal data
- The personal data provided when creating a profile, as well as when placing an order, are used for its effective implementation and processing, as well as for its accounting and invoicing. Also, if the customer wishes to use courier services, we provide the selected courier company with the following data: recipient names, address, telephone, area, postal code.
- The personal data provided when filling out an inquiry about a product or a contact form is used only to process the communication and respond to the specific inquiry.
III. protection of personal data
- We take care of the security of the website by taking appropriate measures to protect your personal data against unauthorized access. For this purpose, the website uses the TLS (Transport Layer Security) protocol to secure the communication between the browser and the website server. This prevents unwanted parties from modifying or accessing your personal data.
- We do not have access to your card number.
IV. Disclosure to Third Parties
- Personal data may be provided to state institutions (NAS, Ministry of Internal Affairs, etc.) for the purpose of fulfilling obligations defined by law.
- When using courier services for delivery, Keder EOOD uses the following data: name and surname, address, telephone number, postal code.
- Required – enable the basic features of this site, such as providing a secure login or adjusting your consent preferences. These cookies do not store any personal data.
- Analytical – used to understand how visitors interact with the website. These cookies help provide information on metrics such as number of visitors, bounce rate, traffic source, etc.
- Performance cookies – are used to understand and analyze key website performance metrics, which helps provide a better user experience for visitors.
We use an external service that may generate cookies in your browser. The management of these cookies is carried out by the respective services and is not under our control. Their content is anonymized. The purpose of these external services is to collect statistical data about the visitation of our website anonymously, in order to effectively monitor the performance of our services and improve them. The service we use to collect statistical data is Google Analytics.
- Advertising – used to provide visitors with personalized ads based on the pages you have previously visited and to analyze the effectiveness of advertising campaigns.
We use an external advertising network that may also create cookies in your browser. The management of these cookies is carried out by the respective services and is not subject to our control. The information contained in them is anonymized. The main purpose of the advertising network is the execution of advertising campaigns. They may use cookies to identify and personalize ads. An advertising platform used by us is Google AdWords. More information about how Google uses personal data can be found by clicking here.
VI. Manage cookies:
You can change your cookie preferences at any time by clicking the green button at the bottom left. This will allow you to review the cookie consent banner and change your preferences or withdraw your consent immediately.
In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Listed below are links to support documents on how to manage and delete cookies from major web browsers.
VII. Policy Update
- Keder EOOD has the right to periodically update the personal data protection policy. A notice will be posted when such a change is made.
